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Terms of Service

Terms of service

You are buying the best and healthiest plants in the best conditions. This is our commitment.

Your minimum order must be 20 € in plants, not counting shipping costs.

No two plants are the same. Each plant is one of a kind and plants are different from one another so photos are not contractual, the size and the colors can change of course, because the plants are not made by a machine. You are buying a plant like the one on the picture or very similar but not exactly the same.

The plants will be sent once the payment is made. You can choose between three modes of payment: PayPal, credit card or bank transfer (the transfer may take a few days).

For other payment methods please contact us.

Plants will be sent with no pot or compost and totally clean roots, each carefully wrapped in 100% cellulose paper. They will be placed in a cardboard box.

Plants are dispatched within 6-8 days of receipt of the order because they need to be dry before shipping. Plants may be very slightly wilted upon arrival, but will recover rapidly upon receiving water.

We usually send orders on Monday or Tuesday of each week in order to minimize plants in transit on the weekends.

Orders are dispatched by mail (Correos de España). We will give you a tracking number to check the status of the parcel in this WEBSITE.

If you have made a mistake in your order and cannot correct it in the shopping cart, please contact us within 24 hours and we will correct the mistake.

Orders cannot be cancelled or returned once they have been dispatched.

Plants are shipped at the customer's risk. We will do our best but we are not responsible oncethe plants have been dispatched.

We cannot provide any documents - Plant health certificates, CITES certificates or the like (please read our wholesalers rules).

If you wish to receive an invoice, just tell us and we will send it to your email address.

Enjoy your shopping.

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