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Terms and conditions

You are buying the best and healthiest plants in the best conditions. This is our commitment.

Your minimum order must be 20€ in plants, not counting shipping costs.

No two plants are the same. Each plant is one of a kind and plants are different from one another so photos are not contractual. You are buying a plant similar to the one on the picture but not exactly the same. Many times in the pictures you can see mother plants for sample but is not possible to send big plants because the customs restrictions. 

The plants will be sent once the payment is made. You can choose between three modes of payment: PayPal, credit card or bank transfer (the transfer may take a few days).

For other payment methods please contact us.

Plants will be sent with no pot or compost and totally clean roots, each carefully wrapped in 100% cellulose paper. They will be placed in a cardboard box.

Plants are dispatched within 6-8 days of receipt of the order because they need to be dry before shipping. Plants may be very slightly wilted upon arrival, but will recover rapidly upon receiving water.

We usually send orders on Monday or Tuesday of each week in order to minimize plants in transit on the weekends.

Orders are dispatched by mail (Correos de España). We will give you a tracking number to check the status of the parcel in this WEBSITE.

If you have made a mistake in your order and cannot correct it in the shopping cart, please contact us within 24 hours and we will correct the mistake.

Orders cannot be cancelled or returned once  they have been dispatched.

Plants are shipped at the customer's risk. We will do our best but we are not responsible oncethe plants have been dispatched.

We cannot provide any documents - phytosanitary certificates, CITES certificates or the like for small orders (please read our wholesalers rules).

If you wish to receive an invoice, just tell us and we will send it to your email address.

Enjoy your shopping.

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